论绩效考核指标体系设计_崔洁.pdf

第 卷 第 期 22 9 能 源 技 术 经 济 Vol．22 No． 9 第 卷 公 司 运 营 年 月 Energy Technology and Economics 22 2010 9 能 源 技 术 经 济 Sep. 2010 文章编号：1674-8441(2010)09-0052-06 论绩效考核指标体系设计 崔 洁 （中国通用机械工程总公司，北京100050） 摘 要：绩效考核是企业管理的一项重要工作。由于绩效考核多因、多维、动态等特点及考核者的情感因素，绩效考核未 能取得令人满意的效果。在上述诸多因素中，指标评价体系设计不科学是一个重要原因。介绍了绩效考核指标体系及其 设计原则，在对企业绩效考核指标体系设计案例研究的基础上，分析了企业绩效考核指标及其体系设计的相关理论，并 运用平衡计分卡理论从财务、顾客导向、内部流程和学习与发展4 个维度设计了绩效考核的指标、权重及考核体系。 关键词：企业管理；绩效考核；指标体系；权重 中图分类号：F406 ；F270 文献标志码： A Study on Index System Design for Performance Assessment CUI Jie (China National General Machinery Engineering Corporation, Beijing 100050, China) Abstract : Performance assessment plays an important role in the business management. Nevertheless, due to its multi-element, multi-dimension, dynamic properties, and the emotional factor of examiners, it has yet to obtain satisfactory results. Of all the aforementioned factors, the unscientific design of the index assessment system is one of the main causes. This paper presents an index system for performance assessment as well as the principles of its design, and analyzes the theoretical underpinnings of performance assessment index systems and designing of these systems on the basis of case studies, and finally presents a complete set of assessment indices, weighing factors and appraisal system in terms of finance, client orientation, internal process, and learning and a