流程治理的感化和主要步调(国外英文资料).docVIP

流程管理的作用和主要步骤(国外英文资料) The role of process management: Rationalize and optimize the structure of the organization, eliminate overlapping institutions, and break down barriers to cooperation between departments and posts; Clear departmental and post performance goals, reduce inefficient business and activities; 3. Restore to performance excellence (i.e., to ensure customer satisfaction, cost benefit and the efficiency and employee satisfaction overall balance optimal performance) oriented business chain, outstanding customer orientation, establishing and perfecting the customer oriented, value added and the process of process management system, make the company daily work do routing management, improving process efficiency, traction business development; 4. Set up in a competitive market, customers, the requirements of the fast and efficient management system, to ensure that the enterprise operating performance, the escort for the enterprise development, support to achieve the enterprise strategic target; Lower the level of decision making in the organization, reduce human error, establish a rapid and efficient response mechanism, improve management ability and reduce the cost of management. Discover the blind spots of business, the redundant points of business, establish a consistent working language and understand the thinking structure of the problem. Standardize operations, improve efficiency, and reduce training costs. Process management key steps: First, to clarify the strategic vision and key success factors of the enterprise Conduct research on the industry and conduct in-depth discussions with senior executives to clarify the strategic vision and key success factors of the enterprise. The strategic objective framework and the core performance target system are outlined. Second, process management research Field, through the present situation of process understanding, the communication, the questionnaire survey, to the enterprise organization structure, busine