life insurance in America美国人寿保险的顾客情感分析.pptxVIP

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life insurance in America美国人寿保险的顾客情感分析.pptx

life insurance in America美国人寿保险的顾客情感分析

The Accenture and Stevens Financial Services Analytics Innovation Program FE800 Research Projects – Spring Semester 2015 ;How many of you have a life insurance?;Customer Sentiment on Life Insurance Industry;;outline;Method: Web Scraper Topsy shows 10 pages’ tweets at a time. Separate time to multiple short periods Extract the first 10 pages for each particular period. Not the whole data, but random So make sense as well. ;Web Scraper Path;Sentiment Analysis polarity: Positive, neutral, negative Sentiment Score (0-1) ;Trend Analysis;Dig the Reason;;;Suggestions Tips;Each State: Sentiment S

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