life insurance in America美国人寿保险的顾客情感分析.pptxVIP

The Accenture and Stevens Financial Services Analytics Innovation ProgramFE800 Research Projects – Spring Semester 2015;How many of you have a life insurance?;Customer Sentiment onLife Insurance Industry;;outline;Method: Web Scraper Topsy shows 10 pages’ tweets at a time. Separate time to multiple short periods Extract the first 10 pages for each particular period. Not the whole data, but random So make sense as well. ;Web Scraper Path;Sentiment Analysis polarity: Positive, neutral, negative Sentiment Score (0-1) ;Trend Analysis;Dig the Reason;;;Suggestions Tips;Each State: Sentiment S