信息系统运转保护治理轨制(国外英文资料).docVIP

信息系统运行维护管理制度(国外英文资料) Network center runs maintenance management system Article 1 for the purpose of regulating the whole information system operation maintenance and management work, to ensure safe and reliable operation of the information system, to improve efficiency and service quality, better service to operations and management information system, this management approach. Article 2 the basic tasks of running maintenance management: To carry out the daily operation and maintenance management of the information system, monitor the operating status of the system in real time and ensure that all kinds of operating indexes of the system meet the relevant regulations. To locate and eliminate all kinds of failures quickly and accurately, ensure that the information system is running properly and ensure that all kinds of applications and businesses are normal; Conduct system safety management to ensure the integrity and accuracy of the information systems operation and information. Improve maintenance efficiency and reduce maintenance cost in the case of ensuring system performance. Article 3 within the scope of network center is responsible for the whole information system operation maintenance and management, supervision, inspection and quality examination evaluation work, master the operation quality, developing quality indicators, and to periodically check assessment information system maintenance departments at all levels; Article 4 of the information system is responsible for the whole range of computer hardware platform, basic software, application software, matching network and the monitoring and routine maintenance, routine maintenance work plan and perform seriously, and ensure the normal operation of information system; All for system maintenance (including daily operation plan, fault handling, system improvement, data changes, increase the data backup and recovery, the function is perfect) must fill in the maintenance records; To be responsible for the ba