汽车销售应具备的知识(国外英文资料).docVIP

汽车销售应具备的知识(国外英文资料) The car sales consultant must be able to do so -- these are the requirements for new entrants into the auto industry To do well in car sales, at least do six knows : Understand the vehicle to grasp the construction, performance, the performance cost analysis tool Understanding the market and market dynamics of the market Understanding marketing and applying the essence of marketing properly Understand sales skills and sales skills Understand the sales process service and the service method Knowledge of customers mentality and decision making To make car sales excellent, we need three, namely: To plan and follow the sales rules in a systematic way Second, there is a skill to follow the customers psychological target strategy There are constant and continuous improvement of work and improvement of perseverance Learning auto sales should contain the following basic content: basic knowledge of auto, auto marketing knowledge, car sales process, professional attitude construction, automotive product introduction, marketing communication, automobile sales negotiations, etc What is the basic structure of a car? Answer: general commonly used car basic structure is to have four parts make up, this four part is: engine, chassis, body and electrical equipment part. What are the components of a four-stroke gasoline engine? A: four stroke gasoline engine by the body, a crank connecting rod mechanism, distribution mechanism, cooling system, lubricating system, fuel system and ignition system (diesel engine has no ignition system), etc. How does a four-stroke gasoline engine cycle? Answer: the process of the engine is divided into gas, compression, work and exhaust. The four-stroke engine is accomplished by four journeys of the four processes moving up and down the piston. Intake stroke: the inlet valve opens and the exhaust valve is closed. As the piston moves from top to bottom, the volume above the piston increases and the pressure in the cylinder decreases, c