英语口语-酒店预订课件.docVIP

Making a Reservation 预订客房 Reservationist(R): Good afternoon. What can I do for you? 下午好，我能帮您什么吗？ Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite? 下午好，这里是北京外贸公司，我想订一间套房，有吗？ R: Certainly, can you give me your name please, sir? 有的，先生，可以告诉我您的名字吗？ C: West, W-E-S-T. R: Thank you, Mr. West. But by the way, how long will you stay here? 谢谢，WEST先生。请问你要住多久呢？ C: I’ll stay here for quite a long time. 我将会住很长一段时间的。 R: I’m glad you will be staying at our hotel for a long time. 很高兴你将会在我们酒店长住。 C: How much is the suite, please? 请问套房多少钱呢？ R: Your suite is 320 yuan (RMB) per day. 您订的套房一天是320元。 C: Does that include attendance? 有包括服务费吗？ R:Three hundred and twenty yuan a day, service included. 320元一天，包含服务费。 C: Meals included? 餐费有包含在内吗？ R: Meals are extra, not included. 餐费是另外算的，不包含在内。 C: What services come with that? 都还有些其他的什么服务吗？ R: For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom, a colour TV set, a telephone and a major international newspaper delivered to your room every day. 您的房间有一间带空调的卧室，一间客厅，一间浴室，一台彩电，一部电话并且每天都有主要的国际新闻报送到您的房间。 C: Do I have to pay in advance? 我需要提前预付吗？ R: Yes, you may pay half of it. The account will be settled later. 要的，您需要先预付一半，稍后会设定一个帐户。 C: On which floor is the suite? 套房在几楼呢？ R: We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom and face to the south. 我们提供两个套房供您选择。一个是在一楼，另一个是在十三楼。两个套房都带浴室并且都是朝南的。 C: What’s the difference between them？ 它们之间有什么不同呢？ R: The conditions and the prices are the same. No difference.。 条件和价格都是一样的，没什么不同。 C: Which is quiet? I want a quiet one. I hate noise at night. 哪一间更安静？ R: The one on the thirteenth floor is very quiet. The room number is 1316. 三楼的那一间是非常安静的。房间号是1316。 C: I think I’ll take the one on the thirteenth floor.。 我想我还是订三楼的那一间吧。 R: OK. And your arrival and departure dates? 好的，那您抵店和离店的日期是？ C: I don’t know, but it co