华为smartcare论文.pdf

Trends JUNE 2011 ISSUE 29 SmartCare for Your Network By Hou Yuzhou Mobile networks are experiencing a revolution of broadband access and IP transmission. Broadband access results in the personalization of end users and the diversification of services; IP transmission causes services to be deeply packaged, posing a challenge to in-depth service analysis. In the process of network reform and evolution, due to the personalization of users and diversification of services, there are different quality requirements on different users different services, one users different services, and the same service of different users, thereby posing an unprecedented challenge to operators operation and maintenance. No longer does maintenance focus on single pieces of network equipment, nor is network optimization oriented merely towards single network element KPI. Rather, it is necessary to pay attention to QoE and KQI according to users requirements on KQI and the requirements of services on network quality. In this about-face process, how do we make QoE and KQI visual and assessable? How do we quickly spot and address QoE and KQI problems? How do we manage QoE and KQI like network element KPI? SmartCare solution gives you a complete answer. 09 Trends Challenges Posed by Broadband services. Voice services are not very posed by the evolution of mobile networks Access/IP Transmission to demanding on network quality; the key to to operators. At present, there are two Operators ensure accessibility, retention, and portability. barriers to the quick location of KQI