《饭店服务英语》教学辅导2(UnitTwo).pptVIP

Unit 2 Reception _教学辅导 教学目标 Be familiar with the terms and useful phrases in reception. Fill in the registration form skillfully. Make situational dialogues fluently. Grasp some knowledge about reception. Become a qualified receptionist. 教学重难点 教学重点： 熟悉关于前台接待的短语和交际用语 能够看懂与此相关的对话 教学难点： 能够熟练的使用文中的交际用语，进行现场演练 能够翻译与此相关的文章 教学方法 1.运用网络媒体及自建网上资源。 2.自主学习，以作业练习预习、巩固所学知识。 3.结合书本文字、网络视频教学，理解、领会并掌握知识要点。 注：可观看美剧《巴比伦饭店》 /programs/view/uWkEzwb8v8s/?tpa=dW5pb25faWQ9MTAzMDkzXzEwMDAwMl8wMV8wMQ Basic procedure of check-in Greetings Check the reservation list Fill in the registration form Check the form Notice Check the reservation list Do you have a reservation?/ You do make a reservation. Fill in the registration form Would you please fill in this reservation? Notice Take care of your passport. Please don’t leave anything behind. You room number is ….. Register a tour group Greeting with the travel agent Checking group number Presenting room list Making a copy of group visa Checking the breakfast time and check-out time About luggage loading Registration Forms Registration Form of Residence for Domestic Guests Registration Form of Temporary Residence for Visitors Registration Form of Residence for Group 团体名称: 日期: 年 月 日 至 月 日Name of group Date: Year Mon. Day Till Mon. DAY Dialogue 1 A Guest with Advance Reservation Checks in  Task : Listen to Dialogue 1(P16-17) Study (Explain) some important words and expressions, then translate some sentences. language Points Would you please fill out this registration form? What should I fill in under Room Number? fill in fill out 填写,填补 E.g. You need to fill in each blank till you fill out the form. 2. Now everything is in order. 所有一切准备就绪了。 in order 井然有序 Dialogue 2 Registering a Tour Group Task : Listen to Dialogue 2. Study (Explain) some imp