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需要层次理论与人力资源管理实践(二)(国外英文资料)
需要层次理论与人力资源管理实践(二)(国外英文资料)
The first step in human management is to discover and understand the needs of employees
Enterprise managers, should talk about the market and customers, often glib, relish, but if you want to ask about whether understand my subordinates and employees and their real what is the biggest desire and need, may be quite a number of managers will be speechless, or king skirt around him. Little imagine, to find and understand the needs of the staff and found and know the market and the needs of the customers are equally important, because this is the first step to implement effective human resource management. Here are some basic ways to find out and understand the needs of your employees:
Employee satisfaction survey. Can be combined with the characteristics of the organization and staff, design staff satisfaction questionnaire, content involves working environment, salary incentive, performance evaluation, training, career development, insurance and welfare, human relations, corporate image and corporate culture, etc. Through employee satisfaction survey and analysis, we can clarify basic employee needs hierarchy and general trend, to find the general staff need, urgent needs and potential.
In-depth interview method. Managers should spare some time each year, on the depth of direct subordinates and staff representatives access to communion, not only want to talk to himself, but also with its partner, children, parents, friends, to talk about. Only in this way can you understand and master the needs of your subordinates and employees. If there are too many people or limited energy, the hr department can be entrusted to carry out the process. In-depth interviews are made by people who make interview plans, pay attention to ways, methods, and interview environments, otherwise they may affect the interview effect.
No leadership meeting. The human resource management department can formulate meeting issues or outline, or draw up meetings, and organiz
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