酒店英语常用词汇doc.doc

常用词汇住宿登记旅行社代号master folio超额预订over-booking开房率occupancy预报forecast预计expected到达arrival离开departure交通工具carrier付款方式method of payment情况status公司firm/company待遇treatment房间种类room type代理agent保证guarantee候补名单 waiting list房价room rate特价special rate对外价rack rate净价net rate记录record服务费surcharge预付prepaid政府税government tax团队group押金advance deposit订房booking更改amendment小包价package空房vacancy接机pick up可售房间available取消cancellation客人资料guest history合作cooperate酒店代表hotel representative穿梭巴士shuttle bus运输transportation备注remar延误delay黑名单black list登记表registration form非吸烟楼层no-smoking floor相邻房adjoining room连通房connecting room加床extra bed折叠床rollaway bed入住凭据voucher续住stay over折扣discount国籍nationality永久地址permanent address信用卡credit card签名signature有效的valid内部使用house use半天租房day use合同价contract rate延迟退房late check out推销高价房up-selling房态room status佣金commission房间分配room assignment分房名单rooming list保险箱safety deposit box夜核night audit逃帐者skipper淡/平/旺季low/should/peak season明信片post card观光sight-seeing市内游city tour停留事由object of stay邮编zip code纪念品souvenir最低消费minimum charge价目表rate sheets/tariff欠帐多的客人high risk尽早A.S.A.P.（as soon as possible）预付C.I.A.(cash in advance)离店时现付C.O.D.(cash payment on departure)免COMP(complimentary)客人未到D.N.A.(do not arrive)外国散客F.I.T.(foreign individua travele)次序颠倒O.O.O.(out of order)只住一夜O.N.O.(one night only)标准办理手续S.O.P.(standard operation produce)介绍信Letter of introduction; letter of recommendation预防（霍乱、伤寒、副伤寒）Inoculation against (cholera, typhoid, paratyphoid)办手续Go through the procedure (formalities)已预付P.I.A.(pay in cash)外交护照Passport diplomatic passport公务护照Service passport身份证Identification card签证Visa入境签证Entry visa出境签证Exit visa过境签证Transit visa居留签证Residence visa旅行证Travel permit健康证书Health certificate种痘证书Vaccination certificate黄皮书Yellow book检疫Quarantine检疫站Quarantine station (office)公务旅行Business travel私人旅行Private travel公安局签证科Visa section of public security bureau外事警Foreign affairs police值班On duty下班Off duty 办公用品打字机t