管理沟通(本)网上作业(国外英语资料).docVIP

管理沟通(本)网上作业(国外英语资料) Job name: in the spring of 2012 1 online homework management communication volume: SA Homework score: 100, pass score: 60 Start stop time: 2012-5-14 14:39:03 to 2012-5-20 20:32:16 Student Name: feng1972 student achievement: 100 Standard questions total score: 100 standard score: 100 Detailed information: Question number: 1, question type: Radio question (please choose the only correct answer in the following options): 5 Content: The flow of communication in the organization includes A, horizontal communication, vertical communication, group communication B, line communication, wheel communication, Y form communication C, horizontal communication, vertical communication and oblique communication Standard answer: C Student answer: C The score is 5 Question number: 2, question type: Radio question (please choose the only correct answer in the following options): 5 Content: The principles of indirect negative letters include A, admit mistakes, analyze problems, make promises, and make friendly and positive concluding remarks. B, straight forward, make a realistic analysis of the matter, and make a reply, friendly conclusion. C, buffer words, specific analysis of the situation, and give a friendly and positive conclusion. Standard answer: C Student answer: C The score is 5 Question number: 3, question type: Radio question (please choose the only correct answer in the following options): 5 Content: The definition of communication is, except A, one way to understand other peoples thoughts and feelings. B the process of conveying and understanding information and knowledge. C, a lubricant that works effectively in any system Standard answer: A Student answer: A The score is 5 Question number: 4, question type: Radio question (please choose the only correct answer in the following options): 5 Content: Channels of communication include A, horizontal communication and vertical communication B, oral communication, written communication and non verbal communi