国际商务函电函写法Unit 6 Order and their fulfillment.pptVIP

Unit 6 Order and their fulfilment Points for attention 订单是为了要求供应具体数量的货物而提出的一种要求。它是对报盘或询盘后发出报价而促成的结果。订单可以用信或印制好的订单、传真或email来发送。卖方则用印制好的确认书来回复。 订单的主要特点是正确和清楚。订单或订购信函应： 1. 包含详细的说明、数量、价格以及货号等。 2. 说明包装方式、目的港以及装运期 3. 确认在初期洽谈时所同意的付款条件 有时因所要求的货物无货可供或价格和规格已经改变，卖主不能接受买主的订单。在这种情况下，拒绝接受订单的信函必须非常仔细地缮写，而且要为友谊和今后交易留有余地。最好介绍一些合适的代替货品，提出还盘及劝说买主接受。 按照商法，买主的订单是对欲购货物的出价，在卖主接受以前，不受法律约束。在接受以后，双方就要履行协议，并受法律约束。 When a binding agreement comes into force, the buyer’s obligations are: 在有约束力的协议生效后，买方的义务是： 1.to accept the goods supplied, provided they comply with the terms of the order; 所订购货物如符合订单条款，就应接受； 2.to pay for them according to the terms agreed upon; 按协议条款支付货款； 3.to check the goods as soon as possible (failure to give prompt notice of faults to the seller will be taken as acceptance of the goods). 尽快检验货物（如不迅速将货物缺陷通知卖方，则认为货物已被接受）。 When a binding agreement comes into force, the seller’s obligations should be: 在有约束力的协议生效后，卖方的义务是： 1.?????? to deliver the goods exactly of the kind ordered, and at the agreed time; 在协议规定的时间内交付买方所订购货物； 2.?????? to guarantee that the goods to be supplied are free from faults, of which the buyer could not be aware at the time of purchase. 保证货物不存在买方在订购时无法知道的缺陷。 If faulty goods are delivered, the buyer can demand either a reduction in price, or replacement of the goods, or cancellation of the order. He may also be able to claim damages. 若所交付的货物有缺陷，买主可要求减价、换货或撤消订单，还可以要求赔偿损失。 Writing methods Placing orders: 1.express pleasure 2.terms and conditions 3.furture orders 4.terms of payment 5.reference 6.ask for a reply Acknowledgement of orders: 1.express pleasure 2.favorable comments 3.hope for further orders Acknowledgment of order pointing out delayed delivery: Reasons for delay: 1.breakdown in production 2.stocks not available 3.a transport strike Declining orders: There maybe times when a supplier will not accept a buyer’s order: 1.he is not satisfied with the buyer’s terms and conditions 2.the buyer’s credit is suspect 3.the goods are not av