麦肯锡结构性思考力.ppt

Importance of good problem-solving and decision-making Objectives and approach for session McKinsey’s problem solving approach The problem-solving cycle Step 1: Define the problem What is a good problem definition? Problem statements help sharpen your thinking about the problem One idea of what a good problem definition looks like… Problem statement Example problem statement: Oilco refinery Good problem solving: Oilco refinery Step 2: Structure the problem Problem solving requires we answer a number of difficult questions What is an issue tree and why is it important? The issue tree is a valu