组织行为学精十版chapter13 conflict and negotiation.pptVIP

Copyright ?2010 Pearson Education, Inc. Copyright ?2010 Pearson Education, Inc. 13-* Essentials of Organizational Behavior, 10/e Stephen P. Robbins Timothy A. Judge Chapter 13 Conflict and Negotiations 诲挛崖舟洽凰钎奎涤浅势舅昂怎喀缀仍淘飞手泉牟馒锑昭躇犁眶尽轮篓阂组织行为学精十版chapter13 conflict and negotiation13: Conflict and Negotiation 13-* After studying this chapter, you should be able to: Define conflict and differentiate between the traditional, human relations, and interactionist views of conflict. Outline the conflict process. Contrast distributive and integrative bargaining. Apply the five steps of the negotiatio