人力资源双语ch04 job analysis.pptVIP

Prentice Hall, ? 2003 Future of Job Descriptions?? More firms are moving toward new organizational configurations, built around jobs that are broad and that may change every day . Key words job analysis job description job specification Job methods: interview, questionnaires, observation, participation Dejobbing Job rotation Job enlargement Job enrichment * Prentice Hall, ? 2003 Prentice Hall, ? 2003 Prentice Hall, ? 2003 Job Analysis Chapter 4 Prentice Hall, ? 2003 When you finish studying this chapter, you should be able to: Discuss the nature of job analysis, including what it is and how it’s used. Use at least three methods of collecting job analysis information, including interviews, questionnaires, and observation. Write job descriptions, including summaries and job functions, using the Internet and traditional methods. Write job specifications using the Internet as well as your judgment. The job analysis in a “jobless” world Prentice Hall, ? 2003 1 nature of job analysis Job analysis 工作分析 Procedure through which you determine the duties of jobs and the characteristics of the people who should be hired for them It’s basis for other HRM practices. Used to develop two documents: Job description（工作描述、工作职责） A list of a job’s duties, responsibilities, reporting relationships, working conditions, and supervisory responsibilities—one product of a job analysis. Job specification（工作规范、任职资格） A list of a job’s “human requirements,” that is, the requisite education, skills, personality, and so on—another product of a job analysis. Prentice Hall, ? 2003 An Example of Job Analysis : sales assistant Job description 1. Responsible for product quotation, development of sales contract, delivery of goods, notice of payment for goods; 2.Provide information of new customers for salesperson; 3. Collect the list of customers visited by salespersons, and summary the information of customers visited; 4. Deal with the consultancy and complaints from custo