管理学课件第16章 激励员工Motivating Employees.ppt

Motivating Employees Chapter16 L E A R N I N G O U T L I N E Follow this Learning Outline as you read and study this chapter. What Is Motivation? Define motivation. Explain motivation as a need-satisfying process. Early Theories of Motivation Describe Maslow’s hierarchy of needs and how it can be used to motivate. Discuss how Theory X and Theory Y managers approach motivation. Describe Herzberg’s motivation-hygiene theory. Explain Herzberg’s views of satisfaction and dissatisfaction. L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. Contemporary Theories of Motivation Describe the three needs McClelland proposed as being present in work settings. Explain how goal-setting and reinforcement theories explain employee motivation. Describe the job characteristics model as a way to design motivating jobs. Discuss the motivation implications of equity theory. Contrast distributive justice and procedural justice. Explain the three key linkages in expectancy theory and their role in motivation. L E A R N I N G O U T L I N E (cont’d) Follow this Learning Outline as you read and study this chapter. Current Issues in Motivation Describe the cross-cultural challenges of motivation. Discuss the challenges managers face in motivating unique groups of workers. Describe open-book management, employee recognition, pay-for-performance, and stock option programs. What Is Motivation?(什么是激励) Motivation(激励) Is the result of an interaction between the person and a situation; it is not a personal trait. Is the process by which a person’s efforts are energized, directed, and sustained towards attaining a goal. Energy: a measure of intensity or drive. Direction: toward organizational goals Persistence: exerting effort to achieve goals. Motivation works best when individual needs are compatible with organizational goals. Early Theories of Motivation(早期的动机理论) Maslow’s Hierarchy of Needs（马斯洛的需要层次理论 ） MacGregor’s Theories X and Y （麦格雷