员工帮助计划(EAP)在DM煤矿的应用方案研究.pdfVIP

摘 要 本论文通过对大量文献研究，提出 EAP 是煤矿企业安全管理的新方法。针对煤矿企业 特点，以铁法煤业集团—DM 煤矿矿工为调查研究对象，运用问卷调查和访谈的方法，调 查分析了矿工的工作压力、压力管理、心理健康状况，以及员工帮助计划的需求状况和组 织实施环境等内容，在此基础上初步制定煤矿企业 EAP 实施方案，并提出煤矿企业 EAP 的实施策略及管理建议和未来发展方向。 研究表明：DM 煤矿工人的心理健康水平远低于全国平均水平，存在问题不是很乐观。 员工的普遍存在工作压力大的问题，DM 煤矿在压力管理反面缺乏有效的管理措施。矿工 有接受 EAP 帮助的需求。通过与高层访谈得知，企业高层领导已经意识到由于工作压力给 组织带来的损失，愿意配合执行简单易行的 EAP 计划。在此基础上，构建了 DM 煤矿可 行的 EAP 实施方案，并提出了煤矿企业 EAP 的管理建议。 关键词：员工帮助计划；煤矿；应用方案 ；压力；心理健康 - I - Abstract In this thesis through reasearch on a great deal of literature,EAP was suggested as a new method for security management of coal company. Aimed on characteristics of coal companies, the following contents were investigated and anlysised using coal workers of DM coalmine, Tiefa coal group: such as work pressure, pressure management, metal health, need of staff-help plan and orgnazation circumstance for coal company to execute EAP. Upon this the EAP execute plan was founded, and carry out stratagy, management advice and development direction of EAP were bring forword. The investment results showes that the metal health level of DM coal mine workers far lower from average level of China. Big work pressure problem commonly exist among staffs and the efficent management step lacked in work pressure management of DM coal mine. There are need for coal workers to receive EAP help. Through interview with the leaders, they have recognized the loss due to work pressure and would like in coordination with simple EAP plan. Upon this the EAP execute plan was founded, and suggestion for EAP management was put forword. There are practice values. Key Words ：Employee Assistance Program ；Coalmine ；Application scheme ；Pressure ； Mental healthy