管理学原理考前重点复习资料(国外英语资料).docVIP

管理学原理考前重点复习资料(国外英语资料) Self examination management principles, review the information before the exam Noun interpretation Management breakthrough: the organized process of enhancing the quality of an organization by addressing the chronic problems of the organization. Total quality management: an organization based on quality and based on full participation. The goal is to achieve long-term success through customer satisfaction and the benefit of all members and societies of the organization. Human life cycle: the life cycle of talent can be divided into the introduction stage, the growth stage, the mature stage and the decline stage. Competent personnel training should be based on the characteristics of each stage to take appropriate countermeasures and measures. Hawthorne experiment: between 1920s and 30s, researchers in the United States conducted experiments on the relationship between work conditions, social factors and production efficiency at the The Western Electric Company Hawthorne factory in the United states. Decision making: the process of analyzing and judging a reasonable plan from more than two feasible plans in order to achieve a certain goal. Intensification: the process of increasing, weakening, or disappearing a behavior by constantly changing the stimuli of the environment. Zero budget: at the beginning of each budget year, all ongoing management activities are viewed as a new beginning. Governing morality: a practice or principle that defines behavior as right or wrong. Strategy: a general plan for developing goals, behavior, policies, and resource allocation in response to mission and objectives. Line authority: the power of a position or a department to include decisions, issue orders, etc., often referred to as command. Management by objectives: a management system or method that allows managers and contractors to participate in the formulation of goals, implement self-control, and strive to accomplish goals. Communication: the process of com