需要层次理论与人力资源管理实践(二)(国外英语资料).docVIP

需要层次理论与人力资源管理实践(二)(国外英语资料) Human resource management first step: identify and understand employee needs When do the managers of enterprises, in talking about the market or customers, often talk rapidly, talked about, but to ask whether the understanding of their subordinates and employees as well as their true maximum desire and need is what, quite a few managers will be rendered speechless, or King look the other way. However, finding and understanding the needs of employees and finding and understanding the needs of the market and customers are equally important, as this is the first step in the implementation of effective human resource management. Here are some basic ways to discover and understand the needs of employees: 1, employee satisfaction survey. Can be combined with the characteristics of organization and staff, design staff satisfaction questionnaire, involving working environment, salary incentive, performance appraisal, training, occupation development, insurance and welfare, interpersonal relations, corporate image and corporate culture etc.. Through the survey and analysis of employee satisfaction, we can basically sort out the hierarchy and general trend of employees needs, and find out the general needs, urgent needs and potential needs of employees. 2, depth interview. Managers should spare some time every year, the direct subordinates and staff representatives to visit depth of communion, not only with their talk, but also with their spouse, children, parents, friends talk. Only in this way can we understand and grasp the real needs and desires of subordinates and employees. If you have too many people or limited energy, you can entrust the human resources department to do it. In depth interview, people should make the interview plan, pay attention to the way, the method and the interview environment. Otherwise, the interview effect may be affected. 3, no leadership meeting law. The human resources management department may formulate conference