2011经济师《中级人力资源管理》考试大(国外英语资料).doc

2011经济师《中级人力资源管理》考试大(国外英语资料) 2011 economist intermediate human resource management exam outline The first part is organizational behavior I. organizational incentives Test purpose Test whether the applicants to grasp the concept of needs and motivation, and the main incentive theory, the basic form of incentives and incentives, as well as the ability to use incentives in the actual management. Test content (1) need, motive and motivation The concepts and types of motivation; Endogenous motives and exogenous motives; Relationship between motivation and performance; The concept and role of motivation, the relationship between motivation and organizational performance, and the type of motivation. (2) incentive theory Maslows hierarchy of needs and main points of view need to be applied and limited in management. Mr. Herzbergs motivation for a two-factor theory of care and its application in management; ERG theory and its application in management; Triple need theory of three kinds of concept, the characteristics of high achievement need of people, the relationship between power need and leadership, led by affinity to the impact on the management; The theory of fairness, the five methods of restoring fairness, the application of fair theory in management; The model of expectation theory, expectation theory; Strengthen the content of theory and its application in management. (3) the application of incentive theory in practice The meaning of goal management, the process of goal setting, the elements of goal management; Participate in management concepts, participate in management, and implement the conditions of participation management; Quality monitoring group; The concept of performance-based pay and its advantages, the concept of piecework pay and profit sharing. Second, the leadership behavior Test purpose Test whether the applicants to master some concepts and knowledge related to the leadership, including leadership theory of historical evolution, different age of