孙岚管理人员综合素质提升培训大纲.doc.doc

后台管理人员综合素质提升 系列课程 课程目标全面提升素质，全员共塑形象 课程宗旨将心比心，服务创新，把服务对象视为兄弟姐妹 课程形式提问互答1/3+视频图片1/3+自查自纠1/3 课程长度天课程 职业化的行为习惯职业化的思维习惯职业化的管理工具 课前思考 单位管理人员应该怎样换位思考？ 我还能为服务对象做得更好一些吗？ 什么是新新文盲？ 职业化塑造为何如此重要? 您是职业人吗？你了解职业化素养吗？ 课前大纲 第一板块：职业---管理人员人士必修课 第二板块：职业人的礼仪与规范 第三板块：后台服务的执行与创新 第四板块：办公室7S管理 第五板块：单位的时间管理 第六板块：服务沟通管理 孙岚简介 孙岚老师拥有长达14年的培训经历服务过1000家企业 曾游学欧州、美国，访问哈佛、耶鲁、哥伦比亚大学及西点军校，具备国际服务素养 美国威斯康星康考迪亚大学MBA暨南大学EMBA 中国改革发展研究院首席管理创新督导师 外滩董事会(私董会)专业私董会员 国际旅游岛文明礼仪导航专家 旅游卫视《一分钟学礼仪》主讲嘉宾 海南大学艺术学院特聘教授 the same direction of rotation 90 ° or 180 ° for; after each disc rotor when measuring position alignment of the two half coupling constant, should also be in terms of accuracy and consistency. Surface deviation measurement, must in every 180 degrees corresponding to the two radii are equal to each other in order to eliminate errors caused by movement of the rotor. Only a support bearing of the rotor, WA couplings, such as the use of temporary leave the Center, should pay attention to keep the rotor in the measuring process in the center of the bearing oil retaining the nest does not change. Steam oil block, there should be sufficient clearance between the rotor and, in rotors make sure rotor is not on the block or seal oil. At the time of measurement, connections are not allowed between two rotors, each in a free State. Not allowed in case of assembled sleeve, Center work on the toothed coupling. Coupling tool should have adequate stiffness, installation must be secure and reliable. Coupling Center using a dial indicator, the table should be put in prison and avoid touching, to ensure correct measurement. Coupling disc after a week to return to the original position, circumference of dial gauge reading should be able to go back to the original value. When measuring the clearance of end, into the feeler of the gap should not exceed four at a time, when the gap is too large, you can use the gasket with the feeler gauge measurement of gauge blocks or f