( 有很多量表)Social network, social trust and shared goals in organizational knowledge sharing.pdf

Information Management 45 (2008) 458–465 Contents lists available at ScienceDirect Information Management jour nal homepage: /locate/im Social network, social trust and shared goals in organizational knowledge sharing Wing S. Chow *, Lai Sheung Chan Department of Finance and Decision Sciences, School of Business, Hong Kong Baptist University, Waterloo Road, Kowloon Tong, Hong Kong A R T I C L E I N F O A B S T R A C T Article history: The aim of our study was to further develop an understanding of social capital in organizational- Received 17 January 2007 knowledge-sharing. We first developed a measurement tool and then a theoretical framework in which Received in revised form 13 February 2008 three social capital factors (social network, social trust, and shared goals) were combined with the theory Accepted 5 June 2008 of reasoned action; their relationships were then examined using confirmatory factoring analysis. We Available online 13 August 2008 then surveyed of 190 managers from Hong Kong firms, we confirm that a social network and shared goals significantly contributed to a person’s volition to share knowledge, and directly contributed to the Keywords: perceived social pressure of the organization. The social trust has however showed no direct effect on the Knowledge sharing Social capital attitude and subjective norm of sharing knowledge. Theory of rea