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导游资格考试口试应变能力问题汇总(A summary of the ability to test and respond to a tour guide)
导游资格考试口试应变能力问题汇总(A summary of the ability to test and respond to a tour guide)
A summary of the ability to test and respond to a tour guide
For objective reasons, the tour group should leave a place early. What should be done with the tour guide?
(l) try to make the most of the time, and complete the tour arrangement within the plan. If there are difficulties, the company should be accompanied by a contingency plan, highlighting the most representative local. The most distinctive tourist attractions have a basic understanding of the local tourist landscape.
(2) report to the travel agency to contact the hotel team, timely check out and check out. Return the car.
(3) timely inform the next stop and make changes to the reception plan.
2. How to prevent the occurrence of the leakage event,
(1) to read the reception plan carefully, to make sure of the date, time and location of the arrival of the tour group;
(2) check the exact time of arrival of the vehicle.
(3) arrive at the station half an hour in advance, waiting for the arrival of the team.
3. I went to the airport to pick up a Japanese tour group, but I didnt get the group. How should you deal with the company
(l) immediately contact the travel agency to find out the cause;
(2) if the delay is not long, the company may stay at the airport.
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