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洲际酒店-餐饮部副总监手册.
JOB TITLE: Assistant Food and Beverage Manager
岗位名称:
JOB BAND: 4
岗位级别: 级
EFFECTIVE DATE: 2008
生效日期: 20年月
DIRECTLY REPORTS TO: Director of Food Beverage
直接汇报给: 餐饮部总监
INDIRECTLY REPORTS TO: Nil
间接汇报给: 无
LOCATION: Shenzhen
地点: 深圳
FUNCTION:Under the direction of the Director of Food and Beverage or delegate, and within the limits of established InterContinental Hotels Group Policies and Procedures, assists in overseeing and directing all aspects of the Food and Beverage operation. Assists the Director of Food and Beverage and Executive Chef in all responsibilities, to replace them in their absence and to assist in any of the outlets or banquets when necessary.
职能: 在洲际酒店集团的政策和程序下,配合和协助餐饮总监的工作,并协助管理餐饮部运作方面的工作。在餐饮总监和行政总厨缺席的情况下,全权代理餐饮部去协助各个餐厅或者宴会。
KEY RESPONSIBILITIES 主要职责
Job Summary – (Role Summary) 工作概述 - (角色概述)
Essential Duties and Responsibilities 基本职责与责任
Assists in managing the day-to-day operation of the Food and Beverage sections and informs the Director of Food and Beverage or designate, of any major decision taken which did not require his/her action and any other relevant information
协助管理餐饮部每天的运作,及时的汇报给餐饮总监,或者委派、通知相关人员及相关信息。
Assumes the duties and responsibilities of the Director of Food and Beverage in his absence
当餐饮总监不在时,全权代理餐饮部。
Assists the director of Food and Beverage in the preparation of the Business Plan
协助餐饮总监准备经营计划。
Controls and analyzes, on an on-going basis, the following:
在继续进行的基础上,控制和分析下列各项:
Sales
销售
Costs
成本
Quality and presentation of food and beverage products
质量和餐饮产品的外观
Service standard
服务标准
Condition and cleanliness of facilities and equipment
器具和设备的使用状况和清洁
Quality of entertainment
娱乐节目的质量
Guest satisfaction
顾客满意度
Marketing
市场营销
Assists the Director of Food and Beverage in developing popular menus and beverage list offering guests’ value for money in accordance with IHG guidelines.
协助餐饮总监开发流行的菜单和酒水单,让客人感到无有所值。
Assists the Director of Food and Beverage in ensuring that all Company and Hotel Policies and Procedures are adher
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