论提高沟通效果的途径（Ways to improve communication effect）.docVIP

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论提高沟通效果的途径（Ways to improve communication effect）.doc

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论提高沟通效果的途径（Ways to improve communication effect）

论提高沟通效果的途径（Ways to improve communication effect） Ways to improve communication effect Abstract: the effectiveness of speech does not only depend on how to express it, but also depends on how people listen. Feedback itself is an important communication skill. The function of feedback is twofold. On the one hand, the receiver confirms or tests the understanding, and on the other hand, it helps the other party to communicate the information accurately. Therefore, feedback is also an active participation in the communication process. Listening and feedback are important parts of communication. Communication is always a two-way interaction. Through the analysis of listening and feedback behavior, it will also make us realize the importance of knowing the listener and speaker as the sender or receiver of the message, so as to improve the effect of communication. This paper intends to discuss how to improve the effect of communication from two aspects of listening and feedback. Key words: communication, listening, feedback, communication effect Communication is the process of communicating ideas and exchanging information and information between people. The tools of communication are not limited to language, writing, symbols, but also gestures and behavior. Communication itself is a cyclic process. Information is transmitted from sender to recipient. Therefore, there is room for information between sender and receiver. Generally speaking, the transmission of information from the sender is a process of transfer, for the recipient is to listen to, and from the recipient to pass the information is feedback. If we can do better listening and feedback, we can effectively improve the communication effect. (1) how to listen better in order to improve communication effectiveness; According to the theory of communication, the transmission and reception of information is a continuous process. In this process, listeners and speakers are related to each other, and this relationship is