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c action t m questions and nswers qa - …(c行动t m问题和回答吧qa -u2026)
Consumer a Ction
T r a i n i n g M a n u a l
221 Main Street, Suite 480
San Francisco, CA 94105 Questions and answers
415-777-9635
TTY: 415-777-9456
523 W. Sixth Street, Suite 1105
Los Angeles, CA 90014
213-624-8327
PO Box 70037
Washington, DC 20024
202-544-3088 Q
hotline@
Chinese, English and Spanish spoken A
about Credit Card Fraud
Consumer Action created this publication
in partnership with Chase.
© Consumer Action 2009
A Consumer Action Publication
Table of contents
1
C redit Card F raud
3
identity the Ft
4
skimming
7
Prote Cting yoursel F
12 C redit Card F raud
y our billing statement
How does credit card fraud occur?
15 Credit card fraud happens when consumers give their credit
re P orting C redit Card F raud card number to unfamiliar individuals, when cards are lost or
stolen, when mail is diverted from the intended recipient and
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