解说湖南英语导游口试题(原).pptVIP

26. What would you do when you check in a group at a hotel at 9 pm? * 27. What would you do when you take a group to dinner at 6 pm? * 28. What would you do when your guests are leaving the hotel for the airport? * 30. What would you do when seeing guests off at the airport? * 31. How would you design the tour to help guests enjoy the beauty of Yuyuan Garden? * 32. What would you do to ensure the success of a shopping tour? * 33. What would you do to get prepared for a 10-day tour across the country? * 34. When and where is the national guide required to make presentations or speeches? * 35. How would you guide a tour made up of clergymen? * 36. How would you do when working with a tour made up of individual conventioneers会议代表? * 37. What would you do when a guest suddenly fainted out of sunstroke? How would you prevent such a case from happening? * * Questions and Answers on Normal Services of Tour Guides and on Ways of Solving Special Problems * 1. How would you respond to the incident that your guest and you have arrived at the airport but the local guide is not there meeting you? 1. National guide try to reach the local guide and the local agency 2. Guide guests to a proper place to wait and apologize for the inconvenience 3. Hire coach to the designated hotel 4. The expenses incurred are on the person responsible 5. Keep a record * 2. You get an urgent call for you to meet a group at Hongqiao Airport at 3 pm and the driver is already there. What would you do when you arrive at the airport? 1. Check the arrival time of the guests 2. Arrive at the airport 30 minutes in advance 3. Find the driver and check the parking place and tell the driver about the itinerary 4. Check the arrival time again. 5. Greet the group 6. Check the tour number and the group and the luggage 7. Guide the guests to the coach and help them get aboard. * 3. A group from the United States has just arrived at Pudong International Airport. What would you do when the tour