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壁纸的销售技巧(Wallpaper sales skills)
壁纸的销售技巧(Wallpaper sales skills)
F99
Wallpaper sales techniques, how to know the customers heart?
First, grasp the customers psychology
Two, sound skills
1, the appropriate speed, preferably with the customers speed consistent;
2, have feelings;
3, enthusiastic attitude.
Three, opening skills
1, to attract the attention of customers interested;
2, dare to introduce their company, to show their identity;
3, do not always ask whether the customer is interested, to help customers decide, and guide customer thinking; d) in the face of customer rejection, do not immediately flinch, give up;
4, on the phone to speak more loudly than usual, to create a good atmosphere for the call;
5, simple and clear, do not cause customer resentment.
Four. Introduce your company or product skills
1, in the face of hit the wall mentality better;
2. Accept, praise and identify with customers;
3, learn to avoid problems;
4, the transfer of customer objections for our selling point.
Five, to stimulate customer desire to buy skills
1, the use of objective human influence and social pressure;
2, use his point of view;
3, almost every customers words, care about he cares about people, things, things;
4, the impact of media and public opinion on the company;
Im sorry, Im busy, thank you.! We dont need it...... Perhaps you often encounter customers in the telephone sales such a euphemism for refusal. In the face of these problems, perhaps you should first consider whether the customer has built enough trust in me.
In the current complex business world, building trust is always the core of sales, especially in telemarketing. Without any identification and no commercial contract, its a very difficult thing to build a strong trust only by voice. Thats why its especially important to use some skills in the marketing of the phone.
Building trust is a process
Telephone marketing in the final analysis, in fact, is a person to person interaction process management, to achieve a one-time transaction probab
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