职场形象塑造及服务礼仪 ——上海智瑾（Professional image shaping and service etiquette -- Shanghai zhijin）.docVIP

职场形象塑造及服务礼仪 ——上海智瑾（Professional image shaping and service etiquette -- Shanghai zhijin） Professional image shaping and service etiquette The 2010-7-30 1. Appearance appearance and professional image shaping Appearance, appearance, appearance, posture, demeanor, etc. In government affairs, business affairs, affairs and social occasions, a persons appearance can not only reflect his culture, but also reflect his aesthetic taste. An instrument refers to a persons appearance, posture, clothing and personal hygiene. It is the appearance of a persons mental outlook. A persons style is a persons character, temperament, cultural level, moral cultivation external portrait, is the person oneself have the more stable behavior habit of the external expression way. Good personal style is pursued by everyone, and good personal presence requires long-term training and training. It is the unity of inner beauty and physical beauty, and it is the sum of the outer beauty and inner beauty of a person, which is the beauty of a persons whole. The meaning and key points of professional image building Professional image: the impression of a persons personality and his public role is reflected by his appearance and manner. A persons professional image is a comprehensive performance: Knowledge image -- professional knowledge, social knowledge, natural knowledge, etc Intelligent image - judgment, innovation, decision making, etc Mental image - world outlook, values, character, morality, etc External image -- appearance, appearance, appearance, behavior, speech, etc The significance of professional image shaping: First, the personality traits of individuals are expressed through image and can easily form memorable first impressions. First impressions can play a key role in job hunting and social networking. It is difficult to get the approval of others and the work effect is not ideal. Second, people who work in non-physical sales are more likely to be recognized by their clients. If your pro