商务方面口语和写作 小Tips-第1.docVIP

　　商务方面口语和写作 小Tips|第1 Making arrangements The folloaking arrangements. · Suggesting times and dates Hoe/place in mind? · Saying afraid I’m busy then. I’m sorry but I can’t make it then. · Using the present continuous for talking about fixed arrangements They’re ance I’m calling/phoning/e sort of delay/hold-up/problem. There seems to be a problem ess. Something has gone es to be a problem in the system. I’d like to make a formal plaint. arina, not far from the center of the toiddle of Khania, right on the port. The Apollo is in a place called Kolimval, about 25 km achine messages ake requests simple and polite Could you send me the report, please? Could you please call me back? · Give clear contact information I’m in Helsinki until Friday. My telephone number is 346 766. Talking messages The folloessages. · Offering help I’m afraid she’s not here today. Can I help you? I’m afraid he’s visiting a client. Can I take a message? · Asking for information Could I ask e your fax number, please? · Checking information Could you spell that, please? So, that’s 27 November. · Promising action I’ll give her the message as soon as she’s back. I’ll ask her to call you as soon as possible. Encouraging conversation arch. Next March? Letting of invitation The folloal uch) for your (kind) invitation to… It e to… I unable to… Describing duties and responsibilities The follo responsible for… My job involves… In this job you have to… Report /purpose of this report is to… This report sets out to… This report aim to… · Conclusion It endations s…available, please? My name’s… Speaking. I’m afraid he’s in a meeting/not in the office/still at lunch/not available just nooment, please. I’ll just find out if she’s back yet/in the other office/available. I’ll put you through to Miss… I’ll ask her to call you back as soon as she’s free. y number is… Could you give him a message, please? ay I…? Do you mind if I…? Could I…? Is it all right if I…? Do you think I could…? Sure, go ahead. By all mean