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礼在人际交往的运用(The application of courtesy in interpersonal communication)
The application of courtesy in interpersonal communication
Miss Li Yue
Four gifts
A long time in a rude world is like walking in the dark. Apathetic relationships - depression, cancer
Two, courtesy is the most graceful distance between people
EG: Japanese couple tension psychological doctors say there is no disease, no smiling wife brought him something to laugh (a foxy smile) wife dinner again smile overwhelmed by an unexpected favour each other warm smile to save a marriage crisis
How many lives did Miss Cais smile save?
Deliberately, always caring, helping others, the power of being incredible, the cheapest, the most valuable cosmetics, eliminating conflicts between people, greeting each other, removing barriers, misunderstanding, melting in a smile
Stick to things - break through the inertia of the past - get better and better relationships; return: nod - smile - stiff - initiative - natural born turn ripe
When sincere intention is internalized, this sincere attitude will also be given to the customer. Customers are stiff and happy - business is getting better and better
Three, the importance of ceremony:
Morning is the province, but darkness is the beginning of harmony
EG: Beijing parents are not good at interacting with people, set an example and start their own text messages: good morning, husband.. Good morning, wife. The mood a happy day compared with earlier morning war, a relationship such as the face, more and more stiff, cold - strained relations between husband and wife.
EG:3 years old children, in the morning to the family to say hello, already in the parents of body and mind
Grandparents happy to raise the hearts of elders - good temperament, eat incense, absorb good, good health - children do good deeds, parents introspection, change. The three year old road foundation
EG: is there a conspiracy behind the customers vigilance? Sincere service always help people do want to resolve t
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