问候和打招呼.docVIP

ENGLISH TRAINING STANDARD PHRASES GREETING 问候，打招呼 Good morning! 早上好！ Good afternoon! 下午好！ Good evening! 晚上好！ Address a man as “Sir” 称呼一名男士为“SIR” Address a lady as “Madam” 称呼一名女士为“MADAM” Address a group of men as “Gentlemen” 称呼一群男士为“GENTLEMEN” Address a group of ladies as “Ladies” 称呼一群女士为“LADIES” May I help you, Sir/Madam? 我可以帮助你吗？先生/女士 How are you today, Mr. Lee? 李先生，今天你好吗？ Very well, thank you. And yourself, Sir? 很好，谢谢你。你呢？ ENGLISH TRAINING STANDARD PHRASES ANSWERING 回答 Yes, Sir/Madam. 是，先生/女士。 Certainly, Sir/Madam. 当然可以，先生/女士。 Immediately, Sir/Madam. 马上给你，先生/女士。 May I help you? 我可以帮助你吗？ I’ll be with you in a moment, Sir/Madam. 我马上回来，先生/女士。 Sorry to have kept you waiting, Sir/Madam. 对不起，让你久等了，先生/女士。 I’ll go and get it right away, Sir/Madam. 我马上去拿来，先生/女士。 Sorry, we have run out of this. 对不起，这个我们用完了。 I’m terribly sorry, we don’t have that. 非常抱歉，我们没有那东西。 I’m afraid we do not have that. 我恐怕我们没有这个。 If you wait a minute, Sir/Madam. I’ll try to find out. 如果你等一下，先生/女士。我去找一下。