式样及颜色(如何将沟通做得更专业).pptVIP

Session Outline 会议纲要Cut Colour式样和颜色 1 Client Analysis Introduction Client Types Consultation Tool Hair Client Analysis 1顾客分析 介绍 咨询步骤 咨询工具 Timings时间表 10:00 Introduction 10:15 Client Analysis 11:00 Demonstration - Colour 11:30 Break 11:45 Client Analysis 12:15 Demonstration - Cut 13:00 Lunch 14:15 Practical Work 16:30 Summary 17:00 Finish 10:00 介绍 10:15 顾客分析 11:00 示范—染发 11:30 休息 11:45 顾客分析 12:15 示范—式样 13:00 午饭 14:15 实践操作 16:30 总结 17:00 结束 Aims目标 By the end of this session you will: Have an excellent working knowledge of the client consultation and analysis process and be able to apply this to real-life situations in order to diagnose the best cut and colour. 通过本课程，您将会： 获得优秀的顾客咨询和分析程序的工作知识以及能将此应用于实际生活来诊断最佳式样和颜色。 Objectives目的 By the end of this session you will: Have discussed the importance of hair colour; including what motivates a client to colour their hair and how to achieve the best solution for an individual. Be able to identify client colour type using the Schwarzkopf Professional consultation tool. Be able to adjust the type of cut or style to enhance face shape and profile. Have demonstrated the above objectives through practical work. 通过本课程，您将会： 讨论染发的重要性；包括如何激发顾客染发和如何达到最佳的个人染发方案。 能够使用Schwarzkopf的专业咨询工具来鉴别顾客染发类型。 能够靠调整式样来改善脸型。 1 Client Analysis顾客分析 Successfully interacting with existing and potential clients requires a complex balance of interpersonal skills, business awareness and professional judgement. 要同现有的和潜在的客户保持成功的交流，就必须要在人际交往技巧， 商业意识和专业决断力中保持一种复杂的平衡。 Introduction介绍 1.1 Why colour hair? To cover white hair Need To match re-growth Need To achieve a more youthful look Desire For a change Demand For a special occasion Demand To lighten or darken hair Desire To achieve the latest fashion Demand 为什么要染发？ 覆盖白发 需要 与新生发相匹配 需要 看起来更年轻 期望 来一次改变 要求 特殊场合需要 要求 用来染浅或染深发色 期望 追求最新流行 要求 　　 　　 Introduction 介绍1.2 Why is a colour consultation important? To identify the target colour To analy