Q w e s t W h o l e s a l e M a r k e t s课件.ppt

Pricing Triggers for Each Scenario Demarcation Points What Can Customers Do To Minimize Charges? Trouble reports can be reported directly to the Account Maintenance Support Center (AMSC) or the Repair Call Handling Center (RCHC). Trouble reports can also be generated electronically via the Customer Electronic Maintenance Repair System (CEMR). Additional information regarding Maintenance Repair is available at the following Qwest website: /wholesale/clecs/maintenance.html Q w e s t W h o l e s a l e M a r k e t s Include but not limited to: POTS Centrex DID Number Ranges Basic Rate ISDN DSL Multi Line Hunt Groups Unbundled Network Elements Provisioning Repairfor Line-Side Services 伏染窄崎义攫敖弦撵务嗜港纷袒词粟纤疽菊钳渐夫焚寡船织穴麻巍疵篮是Q w e s t W h o l e s a l e M a r k e t s课件Q w e s t W h o l e s a l e M a r k e t s课件 Q w e s t W h o l e s a l e M a r k e t s Inward Activity Changes and Rearrangements Outward Activity Including Port Out Disconnects Service Order Activity 辨舱崭尔纲嫩沽霖酱贰糜香自蚊炼艇筷焉胚岂铸斩起湃埔按侈韵置敲秒琵Q w e s t W h o l e s a l e M a r k e t s课件Q w e s t W h o l e s a l e M a r k e t s课件 Q w e s t W h o l e s a l e M a r k e t s Service Order Support Resolve order fallout from flow through systems Manually program orders when required Provide cutover assistance Repair Correct line-side translations problems Notify customers Provisioning Repair 宜故摹侧删毙钦淡绷絮敢足依帽吵景满惊泉哉吕崎惹云甘疆踪侠梦遣聂鞘Q w e s t W h o l e s a l e M a r k e t s课件Q w e s t W h o l e s a l e M a r k e t s课件 Q w e s t W h o l e s a l e M a r k e t s Q w e s t W h o l e s a l e M a r k e t s The information provided on every slide in the following presentation is for training purposes only. The information provided does not create or modify any legal obligations, promises or expectations between Qwest and CLEC customer. The parties’ relationship is governed by existing legal obligations and contracts. Complex Translations Process Provisioning Repair The Qwest CLE