国际救护车服务调查的.ppt

International Survey on Ambulance Services: Alternative Models;The Lion Rock Institute;Today’s Objectives;Could we be doing better?;Could we be doing better? (II);180 of 215 ambulances running (2003). Calls expanding 5-7%/year. Resource allocation – Disney over Mui Wo? Standards below OECD norms.;Why Alternative Models?;What Alternative Models?;AM: Problems?;Where?;AM: Volunteer Services;AM:Volunteer - Private - Government;AM: Mixed Public Private;Billing AMR taking over billing collection in many cities. Increases % recovery at a lower price. Technology Small Belgian ambulance company Van Damme partnered with government and Nokia to test new ASTRID communications technology. Dispatch Services Benoni (South Africa) Metrocare (New York);Ontario Air Ambulance Services Corporation Government organised non-profit to coordinate air rescue operations. Consolidating: Emergency Health Services Branch, the Sunnybrook and Womens College Health Sciences Centre and private air operators. Why?;One point of contact for the entire system with better co-ordination and quicker patient transfers. Direct medical supervision reaching every part of the operations, ensuring safe, effective treatment of patients. Dispatch and operations working together for more effective use of air ambulance resources. Improved awareness for health care service providers, of available air ambulance services. ;AM: Contractors;AM: Managed Competition;AM: Outsourcing - BFES;AM: Outsourcing BFES;AM: Co-ops;Learning Experiences;Lessons Learned!;Benefits of Alternative Models;Are we being left behind? Can Hong Kong catch up to the world’s best and lead Asia?;Andrew WorkExecutive DirectorEmail: andrewwork@lionrockinstitute.org 8th Floor Henley Building, 5 Queen’s Road Central, HK Tel: (852) 2845 4544 Fax: (852) 3015 2186