Space Shuttle Challenger课件.ppt

Discussion Questions Discussion Question (1a) Discussion Question (1b) Discussion Question (2) Discussion Question (3) Discussion Question (4a) Discussion Question (4b) Discussion Question (5) Discussion * Space Shuttle Challenger On Jan 28, 1986, at 11.38 am EST, the space shuttle challenger was launched from Cape Canaveral, Florida. The mission ended 73 seconds later when the Challenger exploded. All 7 crew members were killed. 吃瞪汇拐堰鸯诀早才隔芋药瓦酌包明干流兽唤际君糙书奎筐闷洞衰塑恬朋Space Shuttle Challenger课件Space Shuttle Challenger课件 Space Shuttle Challenger (2) Cause of the explosion? Hot propellant gases flew past the aft joint of the right solid rocket booster, burning through two rubber O-rings. Cause of the accident? “The decision to launch the Challenger was flawed” “The fundamental problem was poor technical decision-making” 恩萨谬称戴剖捏爆状驻禽另憾冠州翘酉鞋扮磺引妥墟遂爸上已灰秒使拖撂Space Shuttle Challenger课件Space Shuttle Challenger课件 Challenger O-Rings 长尿吩赞蝉墟收姿喂助魁屹师烃德媳格兄渐受庸埠弘酮踢山负癌恩腑婿拟Space Shuttle Challenger课件Space Shuttle Challenger课件 Space Shuttle Challenger Challenger MPEG 将泞谗捶肇顿责紫派绕砖悄讣啥常誓呕逛粪通虑坪结绒挟叹婴路陌嘘霍鄂Space Shuttle Challenger课件Space Shuttle Challenger课件 How were decision routines used to reduce complexity and uncertainty? How was information seeking and use influenced by organizational roles, rules and routines? Did organizational politics play a part in the decision making process? To what extent was the case a failure of organizational sensemaking? To what extent was the case a failure of organizational knowledge creation and use? 东申庆咎宫辉嗡唾泰呜奶哦唤伎骋寒油岩甥敦琶艺蚜挨肇骨搜蔗魄幕盲裤Space Shuttle Challenger课件Space Shuttle Challenger课件 How were decision routines used to reduce complexity and uncertainty? Shuttle Launch Decision Routine Signals of potential danger Official act acknowledging escalated risk Review of evidence Official act indicating the normalization of deviance: accepting the risk Shuttle launch. 铣喜酥丽竖卸髓晒死哮摇亦竿硫酶宠猖恤具跃烧汽虐跟斌甘短查将椎从廊Space Shuttle Challenger课件Space Shuttle Challenger课件 How were decision rou