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Reading Comprehension (30%)
Directions: Read the following passages and make the best choice for each of those items.
Passage 1
The shopping chain Marks and Spencers is very famous. “Marks and Sparks”, as it is popularly known, is a household name in Britain. Vistors to England from all over the world go to Maks and Spencers to do their shopping: MS’s products are of high quality, and their prices are reasonable.
The firm was founded by Michael Marks, a Jewish immigrant to England from Poland. Mr Spencer, the co-founder, was more of an accountant than a businessman.
Today, the goods sold by Marks and Spencers including clothing, food, and household goods; all are marked by the “St. Michael” trade name for two reason. First of all, St. Michael, although he was a Christian, is the patron saint of the Jews. Saints are men and women who are recognised by Christians as being specially good and holy; Islam and Buddhism also recognise saints. During his life time, St. Michael tried to protect Jews from attack by the Christians. Secondly, “Michael” was the first name of one of the founders of Marks and Spencers, Mr Marks梩hough he never claimed that he was a saint!
A special feature of Marks and Spencers is its customer-care. Let us suppose that you buy a sweater for your sistero’s birthday; you give it her- and it does not fit, or she hates it, or she really wanted something else. Marks and Spencers will take it back, and give you an exchange, or a refund, no questions asked—just as long as you have the receipt, and the goods are not damaged in any way.
The world of MS is a well-organizes world, where nothing, it seems can go wrong. However, in April 1998, this headline appeared in the Daily Telegraph: POWER SRUGGLE OVER TOP JOB AT MS REPORTED. Written by Kate Rankin, the Deputy City Editor of the newspaper, the story revealed that senior executives were fighting for control.
A public company like Marks and Spencers is run by a Board of Director; s
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