酒店服务员年终总结（Hotel waiter year-end summary）.docVIP

酒店服务员年终总结（Hotel waiter year-end summary） 200* years to come, and we are full of confidence to usher in 200* years. Over the past year, our party held its the sixth Plenary Session of the 16th CPC Central Committee victory, the spirit of the meeting encouraged the Chinese people to keep pace with the times of the year, is to promote the safety, hotel management and service three major themes of the year, the hotel also annual revenue and profit targets to complete the ideal year. On the occasion of the new year, it is necessary to review and summarize the work, achievements, experience and shortcomings of the past year, so as to help them develop their strengths and circumvent weaknesses, and make great efforts to achieve greater success in the new year. First, scientific decision-making and concerted efforts, the hotel hit four points in the year The hotel manager according to the requirements of the center, the beginning of the development of the annual work plan, put forward the overall ideas guiding the work carried out, one is to realize the three goals, two is three advantages concerted accumulation etc.. The overall thinking determines the scientific decision-making, and guides the work of the whole year. In addition to promote the three certification review work, and the performances of the practical operation, especially in the second half of the fourth Plenary Session of the 16th CPC Central Committee, Dongfeng strong incentive, general manager of the hotel team led by each department manager and supervisor, foreman, unity of all employees, up and down the same, together, in revenue, profitability, excellence, has made a stable some contribution made considerable achievement. 1, operating income. Hotels through adjusting sales staff, broaden sales channels, the introduction of housing incentives, catering performance linked Related operating measures have increased operating income. The hotel completed the annual revenue of 10000 yuan, more than last year o