有线网络打印机安装故障排除（Troubleshooting of wire network printer installation）.docVIP

有线网络打印机安装故障排除（Troubleshooting of wire network printer installation） Solution 1: restart all network devices, add printers to the network, and reinstall HP software Many times, restart your computer and try again from scratch can save you a few problems. Please follow these steps: hard disk maintenance Step one: make setup to complete the installation process, restart all network devices step two: insert the Ethernet cable network, print the test report to verify that the printer is connected step three: check the communication between the printer and computer connection. Ensure that computers and printers are connected to the same network and can communicate with each other. BOIS maintenance Step four: reinstall HP software Reinstall HP software in any of the following ways. Windows7 installation Method 1: Download and install the software from HP website. Tip: write down the location of the save file so that you can install later. Method two: install using the software CD Follow the steps below to use the product CD installation software. Put the CD in the drive and then turn off the drive. If the disc is already in the drive, please turn on the drive and close it. The software installer will start automatically. If the installer does not start automatically, click the Windows icon (), my computer, and then double-click the CD driver. Step two: disable or configure the computer firewall Follow these steps to disable or configure the firewall to connect to HP printers. Method 1: temporarily disable firewall method two: configure firewalls to allow computers to connect to HP printers Open the C:\windows\system32 directory, and then find and record or copy the following file paths for each program: Hpzwiz01.exe Hpznui01.exe Open firewall software to make sure that each program appears in the list of trusted or permitted programs. If a program does not appear in the list of trusted or permitted programs, add it to the list manually. Note: list names may vary due to fir