在家装设计中的一些谈客户的技巧和资料（In home improvement design, some talk about customer skills and information）.doc

在家装设计中的一些谈客户的技巧和资料（In home improvement design, some talk about customer skills and information） In home improvement design, some talk about customer skills and information If the customer put forward in consultation with the problem is beyond the scope of the following list, so please keep in mind the following principles, your answer will never happen in the wrong; consultation, please do not disagree on your customers view directly refuted, sometimes, good communication helps to distinguish the truth than you conduct work. Lets provide our customers with more than they expect. Let every answer be an unforgettable enjoyment! 1, when the customer is only talking about what to do, ask the general offer, how should I answer? Answer: the cost of home decoration, the need to determine the content to estimate three aspects: (1) approximate design; (2) the price is mainly divided according to the material level, technical standards and construction team level, but also according to the preliminary selection of family economic ability. Of course, we each price will give you a high quality price ratio; (3) the decoration engineering quantity of the above three aspects: if you are not sure of the situation generally offer very fraudulent, our company is strictly prohibited, please provide the plan and the size of the room, make the basic estimate for you we can in a short period of time. If there is no floor plan and size, we can arrange for your door surveying and mapping, and free design floor plan. 2, when customers feel that our companys offer higher than other companies, how should we answer? Answer: the cost of home decoration is not worthwhile, can not simply be measured by the price level, the more accurate measure should be quality price ratio. The quality includes three aspects: (1) the material grade (2); technical standard; (3) the quality of the project; in three aspects are under the condition of uncertainty about the price level, or to compare the two companie