商务英语-外贸员打电话常用句型与情景对话.docxVIP

美联英语提供：商务英语-外贸员打电话常用句型和情景对话关于商务英语，那些你不知道的事都在这里/test/fayin.aspx?tid=16-73675-0 　电话问询是贸易中一种很常见的方式。对于生产或交易中遇到的各种问题，如果能通过电话方式解决，那便是最快捷、最有效率的。下面是小编整理的外贸员打电话常用句型和情景对话，欢迎大家阅读！　　Basic Expressions　　1. This is Dajiang Food Store. How may I help you?　　这里是大江食品店。请问我怎样能帮到你呢?　　2. Could you put me through to the toy department?　　请帮我接玩具部好吗?　　3. I’d like to order 3 cases of beer.　　我打算订购三箱啤酒。　　4. My name is Tony Smith, Shanghai Hotel Room 2107. My phone number is 6567- 8900.　　我叫托尼?史密斯，住上海宾馆2107房间，我的电话号码是 6567-8900。　　5. Please make a remittance of 1,500 Yuan for the books you’ve ordered. The postage is included.　　您订的书请汇款一千五百元过来，邮资包括在内。　　6. Hold on a moment please.　　请稍等。　　7. I’ll see if she is in.　　我去看看她有没有在。　　8. I am afraid she is out at the moment.　　对不起，她这会出去了。　　9. I’ll be pleased to if I can.　　如果能的话，我很高兴。　　10. Extension 121, please.　　Sorry, the line is busy.　　请接121号分机。　　对不起，线路忙。　　11. Could I speak to Mr. Johnson, please?　　Sorry, there is no one by the name of Johnson here.　　我可以和约翰逊先生通话吗?　　对不起，这里没人叫约翰逊。　　12. Could you hold on a minute? I’ll get him for you.　　Certainly. Thanks.　　稍等，我帮你去叫他。　　行，谢谢。　　13. Mr. Smith is tied up at the moment.　　OK. I’ll call again later.　　史密斯先生现在脱不开身。　　好的，我回头再打电话过来。　　14. I am sorry I wasn’t in when you called.　　That’s all right.　　很抱歉你来电话时我不在。　　没关系。　　15. Operator, we were cut off. Could you reconnect me, please?　　Just a moment, please.　　接线员，电话断了。可以替我重新接通吗?　　请稍等片刻。　　16. Do you follow me?　　Yes, please go on.　　打电话　　听懂我的话了吗?　　听懂了，请接着谈。　　17. Have you got it?　　Sorry. Do you mind repeating?　　明白了吗?　　对不起，你介意再说一遍吗?　　Conversations　　Dialogue 1 (O=operator)　　O: International Trading Co. . Good morning.　　L: Good morning. May I speak to Mr. Smith, please?　　O: May I ask who’s calling, please?　　L: This is Miss Li from the United Textiles.　　O: Just a minute, Miss Li.　　(Switches lines) Mr.Smith,　　Miss Li from United　　Textiles wants to speak to you.　　S: Put her through, please. Hello, Mr. Smith speaking.　　L: Good morning, Mr. Smith. I’m calling about the draft agreement you sent