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汽车销售九大流程(Nine auto sales process)
汽车销售九大流程(Nine auto sales process)
FAW Volkswagen New Jetta sales process
Car sales process can be divided into nine! ~1. customers to develop 2. receive 3. consulting 4. products 5. test drive 6..
Taking the 7. turnover of 8. PDI 9. tracking nine process is cyclic tracking retain customers will bring you new customer intention and then from the customer development process started
Keywords: customer demand analysis of sales sales process skills consultant sales to car shoots
Abstract: the standard tip sale process skills can form between dealers and sell personnel, customer win win win situation. This article from the actual car sales conditions, describes the process of automobile sales skills. Only mastered the skills of sales process, the sales job, to provide customers with excellent sales experience, to enhance customer satisfaction, create the joy of life for customers.
One, overview
(a) sales consultant
Consultant is to have special knowledge, certain aspects of the preparation to counseling staff, only to sell to be qualified, as the name suggests, sales is the ultimate goal, and the consultant role, introduction, analysis, contact identification, judgment, promotion, negotiation, promotion of consultation to the customer, the latter the former is to play a role in protection, one of the most important products, with sorrowful goods, competing products) knowledge, analytical skills, negotiation skills are only the basic conditions of sales consultant.
(two) consultant sales process
How to do a good job satisfaction auto sales shop sales process, the most important is to have a standard sales process can effectively improve the performance of the distributors, dealers increase profit, reduce cost, stable dealer dealer performance, and create a good sales culture; on the sales staff, sales process can strengthen its standards and ensure confidence sales quality, through standardized pre process steps to improve sales performance, increase sales revenue; to the
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