销售失败经验（Sales failure experience）.docVIP

销售失败经验（Sales failure experience） One, do not have enough self-confidence, or to overestimate yourself. Confidence is not a beginners common sense to visit customers Xinlimeidi, do not know how to express, do not know how to communicate, if recommended by their own. Of course, more customer visits, naturally at the end, the couple can do? My advice is ready. To tell the truth, often visit customers friends may know, sometimes to the customers office, often it is often not in two words or three, to come out, how do you use this for ten minutes, is an art. A lot of excellent sales staff, they to this ten minute performance, they may be made in the following 10 hours, or even 10 days of preparation, from the customers gender, age, preferences to the clients interests, prepared are ways of talking and so on, the more important is the needs of customers around the point ask those questions to ask in what way, how to express more accurately...... The problem of preparation. In fact, although these seem complicated, but if often let themselves according to this to do, slowly on the handy, the operation will be very skilled. Also, to overestimate yourself, is very harmful, which often manifest pride in humility, let customer resentment. The two is the mentality of the problem. Two, lack of patience and carefulness. In fact, sales are not light will only talk to people, can only express so simple, but also need to have the strength of character and careful thought. Have the patience to let you to guide customers to transfer to your thoughts on slowly, this process can be slow and difficult, but necessary, especially important to show patience, impetuous mentality will only make customers away, or let the customer conflict. Three, do not plan and summary. Now most companies will allow sales staff to plan and summary, some monthly plan and summary, some do weekly plan and summary. Everyone in my company every day to do the summary and plan. Can only have a clear plan with clear