皇冠岗位职责-房务部秘书.doc

JOB DESCRIPTION 岗位职责 JOB TITLE: ROOMS DIVISION DEPARTMENT SECRETARY 职位 AREA/DEPARTMENT: ROOMS DIVISION 部门 房务部 JOB BAND: 6LEVEL 级别 六级 REPORTS TO: ROOMS DIVISION DIRECTOR 直接上级 POSITIONS SUPERVISED: NIL 下级 无 JOB SCOPE: 工作范围 Department and department is responsible for the communication; responsible for the work of the right to receive information and communication; is responsible for departmental management; the drinks the management of the remaining items. 负责部门内部及部门间的协调沟通工作负责电话的接听和信息的正确完整传达 TESTIMONIAL: I have read and received a copy of the description and fully understand that violation of any of the stated responsibilities and duties is grounded for disciplinary action. 本人确认已阅读了本职责描述，并同意在工作职责描述中所规定的职责。 Signature:签名…………………………………………………………………… Date: 日期 ……………………………………………………………………… Key Responsibilities 主要职责Consciously abide by commuting system and department regulations. 自觉遵守上下班制度及部门的规章制度。 Warm in reception, the hotel and department of business personnel, finishes the corresponding explanation, but not its prattle, more arbitrarily revealed hotel and department information. 热情接待，酒店和部门的业务往来人员，作好相应解释，但不得与其闲聊，更不得随意透露酒店和部门信息。 Answer telephone according to the standard requirement of questions and answers provide reliable information. 接听电话按标准要求回答各类提问和提供准确有效的信息。 Fast and accurate fill in, document handling, form work and exquisite neat and beautiful. 快速准确地填写、处理文件、表格工作，并讲究整洁美观。 In time, check, completion, handed in, and consecrated documents form to department and other departments have communicated, transfer information. 按时检查、完成、上交、分派各类文件表格，向部门和其它部门传达、传递工作信息。 GENERAL 概要 Handles other duties and projects as assigned. 解决其余工作，依照分配做出计划。 Is prepared to implement assigned tasks during emergencies such as fires, power cuts, and bomb threats. 在如火灾，停电，爆炸袭击等紧急事件的发生过程中，准备好所分配任务所需的工具。 Encourages the high