便利店的员工管理经验谈（Experience of staff management in a convenience store）.docVIP

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便利店的员工管理经验谈（Experience of staff management in a convenience store）.doc

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便利店的员工管理经验谈（Experience of staff management in a convenience store）

便利店的员工管理经验谈（Experience of staff management in a convenience store） Experience of staff management in a convenience store 1, abide by the promise, never default on employees a penny salary. Wages can only go up, can not be arbitrarily dropped, and therefore in the formulation of wages should be carefully considered, it is recommended to start wages should not be too high, according to local conditions to develop wages. For example: basic salary of 750 yuan, 60 yuan total attendance salary, commission staff salaries for the month sales gross margin of 15% to 20% (sales bonus), so that all income down almost 900 ~ 1000 yuan. If sales do more work, it may reach more than 1000 yuan. Its good for employees to work. First, but to determine wages, we must put in place, and never encourage arbitrary, so wages from small to large continue to increase. 2, determine an employee when the store manager or team leader. This is the only middle-level cadre in your shop. Setting up a middle-level cadre has a great effect on your management. This is a management buffer zone. In the middle you have to give certain privileges and give her a higher salary than other employees. Of course, how to manage employees, how to deal with customer complaints, etc., you should have your mind, and tell him how to deal with. In the management of employees, but your employees have improper policy, she will certainly be resistance in the execution, then you again to adjust, will not cause the employee trust, and employee is not easy to produce antagonism; in customer complaints, but your middle treatment can not meet customer requirements, you again to make things less concessions, often can get treatment; in the treatment of old customers to buy goods or purchase price accounting situation, the boss said no to the middle on the grounds, refused to these customers requests. Of course, the benefits are not only those. 3, and actively communicate with employees, more understanding of what they think, and