商务英语unit4inquiry.pptVIP

Unit 4 Letters of Inquiry and Reply Sissi Background Information Question 1: What is enquiry? An enquiry is made to inquire about the business terms and conditions regarding the goods that are to be purchased or sold. The purpose of inquiry An inquiry is made to seek the supply of products, services or information. As soon as the necessary information comes to hand, he has to find out whether the quality is satisfactory and the price reasonable. The types of inquiry 询价根据性质和意图，可分为两种 　general inquiry specific inquiry Question 2: What does an enquiry letter usually include? general information a catalogue or pricelist a sample a quotation an estimate and so on. Please pay attention to this point: first inquiry The structure of an inquiry letter 1. 开头句或开头段 state why you inquire 　直切主题－告知对方信息来源，表明做某种商品交易的意愿。 e.g. we read your advertisement in the latest China Foreign Trade and are interested in Chinese Silk Piece Goods. 2. 正文　put forward your specific requirements 3. 结尾句或结尾段 give your hope 　 强调主题－请对方尽快回信反馈所需要的信息、资料。 　e.g. we hope to hear about your quotations soon. New words and Expressions of inquiry Enquiry/inquiry Quote Commission Order Discount quality Enquiry/inquiry n. Make enquiries/ an enquiry for sth Enquire v. enquire sb for sth.　 Enquire the price of sth.　　 Quote /offer v.　 Commission n. 佣金 A commission of 3% 3% commission The above price is inclusive of your commission of 1% This amount includes all commissions. We receive a commission of 3% on sales. Order n.　 Place an order with sb for sth. Place a large order (for sth with sb)　 Book an order for sth with sb give sb an order for sth confirm an order with sb Discount n./v.　 Give/allow/make/grand a discount Exceptional/quantity/cash/ Special　 The highest discount we can allow on this article is 12%. At a discount　 The goods are selling at a discount. Off-grade goods are now at a discount. Trade discount　 We allow/give ten percent discount on the prices