国际商务函电双语教程chapter11.pptVIP

BACKGROUND INFORMATION 2. The second type of complaint is unjustified complaint, which arises when there is a change of market or when the buyer realizes he has made a bad bargain. At this moment, the buyer finds fault with the goods as an excuse to escape from their contract obligations. In this case, they either do not need the goods any more have found something cheaper from other sources. So it is important for the seller to distinguish the different kinds of complaints and find the right way to settle them. BACKGROUND INFORMATION Of course, the seller may have causes to file complaints or claims against the importers too. An importer may breach a contract where, under an L/C, he fails to open the relevant L/C according to the stipulated period; where he wrongly refuses to accept the goods; or where, under FOB, he fails to dispatch the vessel according to the stipulations of the contract. BACKGROUND INFORMATION The stipulation of terms and conditions of contract is too unclear to unify the understanding and explanation between two parties that arises disputes or comply with the contract. Breach of a contract occurs when any party of a contract does not follow the stipulations of the contract. BACKGROUND INFORMATION The sales contract shall have a legal binding force upon the contracting parties. Any party who has violated the contract shall be legally held responsibilities for the breach, and the injured party is entitled to remedies according to the stipulations of the contract or the relevant laws. BACKGROUND INFORMATION In the first part, we give full details such as: dates of delivery and/or order, quantity ordered, account number and invoice number, etc. This part is usually a short paragraph describing what has gone before, so that your complaint has a background, and can be understood in context. This requires simple narrative language to describe the circumstances behind the complaint. BACKGROUND INFORMATION In the second part of compl