绩效管理过程中需要注意的一些沟通技巧(Some communication skills need to be paid attention to in the performance management process).docVIP
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绩效管理过程中需要注意的一些沟通技巧(Some communication skills need to be paid attention to in the performance management process)
绩效管理过程中需要注意的一些沟通技巧(Some communication skills need to be paid attention to in the performance management process)
Performance management as a result of both process and management tools, is often of concern only a performance evaluation, and performance management is the real key is a core word into the whole process of performance management: communication. According to the actual situation of hotel group, some practical skills for the consolidation of the ancient all colleagues to share information.
What a performance communication way? The performance of the methods of communication according to communication content, communication object, communication and background and so flexible choice.
(a) from the performance management stages is as follows:
1, performance plan communication: performance management in the early, superior and subordinate the management period (month, quarter, such as stage) the goal and content of the performance plan, and achieve the goal of the measures, steps and methods of communication, in order to achieve consensus on the basis of the work carried out smoothly and efficiently objective.
2, performance guidance communication: in the process of performance management activities, according to the actual performance of subordinates in the work of supervisor subordinate communication guidance around the subordinate work attitude, work methods, procedures and standards and other aspects, in order to achieve timely affirmation or correct guidance to.
3, the performance appraisal of the performance of communication: general staff during a performance management and work performance and other aspects of the comprehensive review and evaluation of communication, communication and feedback, the feedback of evaluation results and related information to the employee, usually in the form of performance interview.
4, the performance improvement is usually in charge of communication: according to the problems existing in the period of a subordinate per
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