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男女心理,让你我不在孤单(Male and female psychology, let you, I am not alone)
男女心理,让你我不在孤单(Male and female psychology, let you, I am not alone)
The interview is a process of social workers and clients exchange information. The social worker interviews can be collected through various information service objects, understand his problems and reasons, through the analysis of all the information, to find ways to solve problems. So the interview success to correctly find out the service object, using suitable intervention model, make service reasonable scheme plays an important role.
A skill, in interviews
To communicate effectively and the service object, the skill is very important:
1. early breaking work is very important, is conducive to the elimination of the psychological, to narrow the distance, which makes it easy to obtain something of value; in the initial contact and service objects, because credit relationship has not been established, the service object is generally more sensitive, so social workers should pay attention to their facial expressions, body shape, as far as possible to the service object to rest assured and the feeling of security.
2. to find a breakthrough. In general, not familiar with the service object, effect, come straight to the point straight to the theme of fashion is not good. It is therefore necessary to find a person interested in the starting point, to arouse their desire to express, make each other into the role and excited; as some service object for online games more interested in, and social workers in the interview can take this as a breakthrough, causing the service object to talk interest, but to avoid smatter, if not very understanding, can sincerely to serve said: Im sorry, Im not very understanding, can you explain to me? Pretend to understand, will only make the service object to create a sense of trust, thus impeding the process of.
3. must consciously control the rhythm and theme, avoid the lost of, not by the other side of a powerful and unconstrained style. Sometimes, without a clue about the d
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