如何进行质量管理（How to conduct quality control）.docVIP

如何进行质量管理（How to conduct quality control） The objective of quality management is through the organization and process, ensure that the product or service to internal and external customers expectations; to ensure that the company is in the most economical cost to achieve this goal; to ensure the process of product development, manufacturing and service is reasonable and correct. The level of quality management is not to go, it is because in practice there are many issues not think clearly, the theoretical level is not enough, the lack of consideration of the complete system, summed up the lack of. I want to practice my years of discussion and summary, people are interested in. Where is the quality management of the purpose and significance? 1, to ascertain the quality of management is what to do, we must first understand what is the quality? Quality is a kind of property contains inherent in the product or service. It includes: the products or services provided by the utility, economy, safety, reliability, convenience etc.. 2, what is the good quality of products? Modern quality management is the quality that meet customer expectations degree. The so-called good, is sufficient to meet customer expectations. 3, what is the customers expectations? In general, customer expectations are: fast, Wumart, cheap and convenient (service). 4, product quality is determined by what? The quality of the products is a process of decision, including: Quality of work: research and correctness of the input and output of each stage; especially the forward-looking and correctness of product planning and project work; The quality of design: design maturity; standard universal coverage rate, compliance rate; Product quality: the product reliability, failure rate; Process quality: the manufacturing process level, yield; The relationship between expectation and process factors 5, customers see the following table: In the table. How many representatives of relevance, it is more, the greater t